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Cloud Solutions for Every Business!
Every business needs a reliable communications foundation to support business workflow and team connections. We provide all the Cloud services and automation options so you can save time and money for your business.
Enterprise Cloud Solutions
The BD-Eye cloud enterprise solution has been developed by the Brindley team over the last 10 years.
Cloud PBX
SARK has been developed by Telephony people with the primary aim to deliver
the most used features found in traditional systems.
Saving Your Time
We have automated the collection and
processing of call data records so that you do not have to wait until the end of the month to bill your clients.
Our Enterprise Services
The BD-Eye cloud enterprise solution has been developed by the Brindley team over the last 10 years. BD-Eye was not solely a ‘Spec’ designed piece of software but a web based development platform which was built for ‘in-service’ use and as such has been extensively ‘leak’ tested with our own day to day use.
Throughout this time we have been able to develop solutions to real time issues creating an
extensive tool box ideal for any size Internet Telephone Service Provider (ITSP). Our main
focus was to simplify the complex nature of rating and billing functions in a company which
has a diverse PBX or carrier network. Our Motto was “We don’t care what type of PBX you
have, if we can get to the call data records we can bill it!”. This is what makes our system
‘Agnostic’ in terms of call billing and we have written interface modules which are able to
“read” any PBX brand call data records. This ultimately means if we come across any new
PBX brands we can guarantee that we will be able to bill it, we can easily create an interface to add any new PBX brand onto our ‘known’ list at no additional cost to the customer.
Enterprise, Cloud and Automation Services
Brindley is here to help your business flow
Automation
Our final goal was automation and security. We have automated the collection and processing of call data records so that you do not have to wait until the end of the month to bill your clients. Our standard call collection is every 15 minutes and can be as low as 5 minutes. This means that your clients can see their current calls online no more than 5 minutes after they put the phone down. Collecting call data means we can “velocity” (Security) check the calls to make sure that your PBX and end points have not been compromised.
Cloud PBX
SARK has been developed by Telephony people with the primary aim to deliver as many of
the most used features found in traditional systems that have been around for the last
twenty or so years.
Where high levels of reliability and uptime are of the utmost importance, as for example in call centres or 24 -7 operations, the SARK High Availability dual server system can be of huge benefit. The HA cluster comprises two identical PBX servers running side by side and
connected by a 'heartbeat' mechanism. In the event of a failure to the primary system,
fail-over to the secondary takes just a few seconds and requires no restart or re-setting of
the phones, the VoIP accounts, gateways or ISDN circuits. The total downtime in such situations is usually around 12 to 20 seconds from initial failure to resumption of operations. When compared to the average 2 to 4-hour response time offered with most other systems
this one feature alone can make a huge difference to the bottom line in call-critical
businesses